Swale Borough Council Licence No: 24/2019
5 Star Rating
Personalised pet service tailored to individual need
Pet Business Insurance and Disclosure Check (DBS)
Pet First Aid and Dog Care Training
Free no obligation consultation and taster time provided for familiarisation
“I love the way the website is written from Calle's perspective and gives her own background so we can understand your skills and who else will be there to play and walk with.”
Thank you to our furry customers and their mums and dads for telling us what you think!
Check out Cally Wags customer perspectives below.
We value feedback so we can review our service and think about ways to improve.
Your feedback equally provides fellow pets and their owners with a furry valuable perspective. Tell us what you value and anything we might improve or change.
"Thank you for taking such good care of Chester whilst we were away. We were very worried about leaving our puppy with someone as he was so young but you reassured us every step of the way and gave us peace of mind that he would be okay. The updates on WhatsApp were great. It looked like Chester had lots of fun and it was lovely that he experienced time with other dogs."
"Both dogs settled in really well at Cally Wags and the care they have received has been lovely. Cally Wags are very professional and very dedicated to caring for people's dogs whilst in their care. I would definitely recommend to anybody looking for holidays or day care for their dog. It is very reassuring to know my dogs are being so well looked after when I am away. Thank you Cally Wags, we will be back soon."
"We value the friendly service and feedback provided for our pet Benson and the thought that goes into his individual care while staying at Cally Wags. Benson clearly enjoys his visits, and is always happy to return to Cally Wags."
"It is reassuring to know that our beloved little Rosie has all her care needs met when we have to leave her. We are more able to enjoy our little breaks away knowing Rosie is warm, cuddled. played with, walked and fed. Thank you."
"It was Chester's first stay at Cally Wags and he seemed very happy there. We much prefer this type of environment for him as it is what he is used to. Toni was very welcoming and thorough, going through everything when we went for our initial meeting. It made me feel very comfortable leaving Chester with her. The dogs also get taken out for proper walks instead of having a paddock to run around in, this is important to us as Chester enjoys his walks. We will definitely use Cally Wags again as Chester didn't sulk when we picked him up whereas he does if he's been at the kennels. Thank you Toni!"
" With thanks to Toni and Phil, my family and I were able to enjoy our holiday over Christmas and the The New Year knowing that our little puppy Freddie was loved and looked after with exceptional care and attention. We were sent regular photos of Freddie having fun and looking relaxed with his new friends and modelling various Xmas scarves and neckerchiefs.
We wouldn't hesitate to recommend Callly Wags and now need to book our summer holiday so Freddie can have more fun."
" Zoe had a wonderful stay at Cally Wags. Toni & Phil are extremely friendly and professionals dog carers.
On the day when we left Zoe at Cally Wags we felt very confident and at ease and just knew she would be loved and cared for as we would.
While we were away Toni sent several messages and photos of Zoe, which was very nice and much appreciated.
On our return to Cally Wags to collect Zoe after 8 days, she was excited to see us but was still happy to be next to Toni. She was very well groomed and clean and even came home with some homemade treats.
Zoe will definitely be having more holidays at Cally Wags."
"So reassured knowing that my beloved Daisy was in such great hands. The 'meet and greet', 'stay and play' sessions are incredibly beneficial to us all. Since returning home, I have used the brilliant tip re feeding/preparing food. It was identified during her stay how Daisy struggles to eat the food when mashed up. Toblerone style chunks are so much easier for Daisy. I can sense, therefore Daisy can too, how Cally Wags adore all of their visitors. I love how Toni and Phil give them all their own 'pet names'. Also, spot on re Daisy's traits and personality. Will not hesitate to book Daisy in for a stay in the future. The personal touch of sending a text plus a photo via email was so gratefully received. Finally the little treat goody bag - how kind and thoughtful. Again full attention to detail from beginning of stay to going home.
"Leaving our ten month old puppy for the first time was always going to be daunting but Toni made us feel so reassured from the very first consultation. We had absolutely nothing to worry about as we were updated almost daily with pictures and updates of our pup and what he'd been up to. He can be a handful but Toni was so professional and we know she treated him with great love and care. He loved being at Cally Wags and making new friends, which was all thanks to Toni.
I'd recommend Cally Wags to anyone who is looking for a reliable, friendly and professional dog boarder"
"We like the way you understand Maddy and work with her to make her have a brilliant stay with you. We could enjoy our holiday with confidence that she is 100% well catered for.
No improvement all excellent, maybe if I'm nitpicking a few more pictures just because we miss her!!"
Cally Wags now use WhatsApp meaning more holiday snaps!
"I am so happy to have chosen Cally Wags for Senna while I was away on holiday. Both Toni and Phil made sure all of Senna's requirements were met in a truly responsible, caring and professional manner and made sure he was happy and content during his stay.. Toni kept in touch with messages and photos which gave me complete peace of mind the whole time I was away. Thank you Toni and Phil! Their home is the perfect place to stay with fields and country lanes to explore just like being at home! Looking forward to meeting again."
"Cally Wags provided a personal touch and treated Murphy as one of their own dogs. Their professionalism and knowledge of dogs gave me confidence that my dog was in safe hands. Regular contact from Cally Wags whilst we were on holiday gave us further reassurance. No complaints of areas of improvement to suggest."
"Beau continues as a regular visitor to Cally Wags and she always enjoys her stays. Toni is able to manage her anxieties well and puts her behavioural knowledge into practice. We always bring home a happy and more obedient/manageable doggy. Toni shares her knowledge and experience which really makes a positive impact on Beau. We receive regular updates/communication and know our beloved pet is in the best possible care."
"Toni's friendly and professional service has been first class from our first telephone call and was maintained throughout Harry's taster session and stay. You can see that Toni loves dogs and her compassion shines through her experienced and competent manner.
Harry is elderly and can have anxiety periods and Toni was very accommodating and this greatly put my mind at rest. Harry thrived in her care and I could see he was very comfortable and happy. I was kept updated whilst I was away with accompanying lovely photos of Harry with his fellow boarders and him snuggled up to her own dog. I have absolutely no hesitation recommending Cally Wags and Harry is already booked in for his next stay".
"We would thoroughly recommend Cally Wags. We left our rescue dog Ty for the first time since getting him, so it was crucial that we knew he would be well looked after. Toni was excellent, very efficient and reassuring. We received updates and photos to reassure us that Ty was settled and happy. It was obvious Toni and Phil are real dog lovers providing everything a dog needs including lots of fuss and attention which made the stay less stressful for Ty. Thank you so much! We shall be returning when our next holiday is booked and use day care also."
"What we value; you care for Kiso and have knowledge of canine behaviour. She is always incredibly happy to be at Cally Wags which means you are like family to her! We always feel Kiso is safe with you. You always put us at ease and take real interest in us & our pet, instead of feeling like customers we feel like friends.. You have made the process really clear. We understand Cally Wags and respect processes and we feel respected. We value your flexibility with our working hours , this has made life so much easier for us. Thank you! Absolutely nothing to improve on or do differently!"
"Storm had an amazing time staying at Cally Wags, this was his first time away from home and he was made to feel so welcome. He had a couple of issues which they worked on while he was there which I am so grateful. Regular updates and pictures made me feel at ease and put my mind at rest as I knew he had settled well and was enjoying his adventures too.. Thank you so much Cally Wags a 5 star service."
"It was wonderful to know our Dexter was well looked after. He is an 8 month old full on Labrador! So having people who understand a pups needs was really important to us. The emails, with progress updates and pictures were very reassuring and just what we needed to see our fur baby was having a good time on holiday. The handover (drop off & pick up) were smooth and informative too! Thank you soo much for taking such good care of our Dexter, we'll certainly be coming back if you'll have us! :-) "
"Just wanted to say what a privilege it is to have Toni looking after my dogs (and cats). When I returned to work for a couple of months I could rest assured that my animals were checked and fussed over. I cannot thank Toni enough for her patience with a terrified rescue dog and an old gsd who needed daily medication."
"The home boarding service you provide is excellent. You obviously treat the dogs as if they were your own, this was evident when we picked up Oscar as he didn't want to come home. The fact that you don't have lots of dogs staying at the same time is testament that you put the welfare of the dogs before money. We also noticed a difference in Oscar's behaviour when he came home. This leads me to believe you spent time with Oscar training ."
"Archie had a home from home experience, he really liked being cared for within a home environment, he had a lovely time with Calle and lots of great walks. He really liked the little treats baked by Calle's mum and enjoyed his little gift box. His care was fantastic and full of new adventures."
"I feel great knowing he has such a good time and that you both care about him so much. Thanks so much all of you for making Ernie welcome in your home"
"Our much loved Annie, had a wonderful time at Cally Wags. She thoroughly enjoyed her outings with new furry friends whom we are sure she still misses. Thank you Toni for the exceptional love and care you and Phil gave to her. We would thoroughly recommend Cally Wags to any one that wants a home from home."
"An excellent service. Fred loves his daily walks and is always excited to see Toni and his other furry friends. I love the notes left on a daily basis and the way in which Fred is referred to is brilliant. I like the fact Fred has the opportunity to interact with other dogs. Toni is brilliant with Fred and has a very gentle and caring approach and very flexible and helpful when arrangements change. Fred has had day care at Cally Wags on a number of occasions and has returned relaxed and chilled and in fact missed Cally which was very sweet. The Cally Wags treats are a great touch and Fred loves them. To summarise; a great service worth every penny, I wouldn't change anything and I would definitely recommend your service to my friends and colleagues."
"You did a great job looking after our baby, thank you. We all really appreciate it and feel at ease at the thought of leaving her again. She is looking forward to her next visit."
"I am very pleased with the way Dizzy reacts to Toni. She in turn relates to him. I think Dizzy is calmer than he was, still needs more training but I think that will come. I cannot see any problem at all and am happy for Toni to continue walking with Dizzy "
"Toni knows exactly how to keep Roxy occupied and we have a very happy dog! Trusting someone with Roxy was extremely hard for us but we could not be happier. Toni clearly loves animals and her professional approach puts us at ease. We highly recommend Cally Wags pets services."