Licensed personalised pet services tailored to you and your owners needs
Licence No: 17/2018 (Swale Borough Council)
Professional and reliable
Free no obligation consultation
Pet Business Insurance
Disclosure Check (DBS)
Pet First Aid and Dog Care Training
We value your feedback to support regular review of our services.
Your feedback equally provides fellow pets and their owners with a furry valuable perspective of our pet services.
We want to know what you value about Cally Wags and anything we might do differently or could improve upon.
What ever your thoughts good or bad, we can take it!
“I love the way the website is written from Calle's perspective and gives her own background so we can understand your skills and who else will be there to play and walk with.”
So reassured knowing that my beloved Daisy was in such great hands. The 'meet and greet', 'stay and play' sessions are incredibly beneficial to us all. Since returning home, I have used the brilliant tip re feeding/preparing food. It was identified during her stay how Daisy struggles to eat the food when mashed up. Toblerone style chunks are so much easier for Daisy. I can sense, therefore Daisy can too, how Cally Wags adore all of their visitors. I love how Toni and Phil give them all their own 'pet names'. Also, spot on re Daisy's traits and personality. Will not hesitate to book Daisy in for a stay in the future. The personal touch of sending a text plus a photo via email was so gratefully received. Finally the little treat goody bag - how kind and thoughtful. Again full attention to detail from beginning of stay to going home.
I am so happy to have chosen Cally Wags for Senna while I was away on holiday. Both Toni and Phil made sure all of Senna's requirements were met in a truly responsible, caring and professional manner and made sure he was happy and content during his stay. Toni kept in touch with messages and photos which gave me complete peace of mind the whole time I was away. Thank you Toni and Phil! Their home is the perfect place to stay with fields and country lanes to explore just like being at home! Looking forward to meeting again.
"Really pleased with how Cally Wags looked after Teddy for us. They really took care to not make him anymore nervous than he already is. We felt safe leaving him with Toni, Phil and Cally. Thank you."
"We would thoroughly recommend Cally Wags. We left our rescue dog Ty for the first time since getting him, so it was crucial that we knew he would be well looked after. Toni was excellent, very efficient and reassuring. We received updates and photos to reassure us that Ty was settled and happy. It was obvious Toni and Phil are real dog lovers providing everything a dog needs including lots of fuss and attention which made the stay less stressful for Ty. Thank you so much! We shall be returning when our next holiday is booked and use day care also."
Tomas really enjoys his time at Cally Wags. He is well looked after and he is in a safe environment. I have every confidence in Toni and I do not have to worry about him.
"Beau continues as a regular visitor to Cally Wags and she always enjoys her stays. Toni is able to manage her anxieties well and puts her behavioural knowledge into practice. We always bring home a happy and more obedient/manageable doggy. Toni shares her knowledge and experience which really makes a positive impact on Beau. We receive regular updates/communication and know our beloved pet is in the best possible care."
"Cally Wags provided a personal touch and treated Murphy as one of their own dogs. Their professionalism and knowledge of dogs gave me confidence that my dog was in safe hands. Regular contact from Cally Wags whilst we were on holiday gave us further reassurance. No complaints of areas of improvement to suggest."
"What we value; you care for Kiso and have knowledge of canine behaviour. She is always incredibly happy to be at Cally Wags which means you are like family to her! We always feel Kiso is safe with you. You always put us at ease and take real interest in us & our pet, instead of feeling like customers we feel like friends.. You have made the process really clear. We understand Cally Wags and respect processes and we feel respected. We value your flexibility with our working hours , this has made life so much easier for us. Thank you! Absolutely nothing to improve on or do differently!"
"You both really care about dogs which for us is the most important thing.
Bonnie and Dennis had a great time, I could tell as they haven't moved off the sofa, so they must have had lots of exercise."
"I enjoyed seeing the pictures of them while we were away. Toni is very professional and thorough. The visit was very straight forward and I look forward as I know Bonnie and Dennis will to our next visit in December."
"It was wonderful to know our Dexter was well looked after. He is an 8 month old full on Labrador! So having people who understand a pups needs was really important to us. The emails, with progress updates and pictures were very reassuring and just what we needed to see our fur baby was having a good time on holiday. The handover (drop off & pick up) were smooth and informative too! Thank you soo much for taking such good care of our Dexter, we'll certainly be coming back if you'll have us! :-) "
"Storm had an amazing time staying at Cally Wags, this was his first time away from home and he was made to feel so welcome. He had a couple of issues which they worked on while he was there which I am so grateful. Regular updates and pictures made me feel at ease and put my mind at rest as I knew he had settled well and was enjoying his adventures too. Thank you so much Cally Wags a 5 star service."
"Toni's friendly and professional service has been first class from our first telephone call and was maintained throughout Harry's taster session and stay. You can see that Toni loves dogs and her compassion shines through her experienced and competent manner.
Harry is elderly and can have anxiety periods and Toni was very accommodating and this greatly put my mind at rest. Harry thrived in her care and I could see he was very comfortable and happy. I was kept updated whilst I was away with accompanying lovely photos of Harry with his fellow boarders and him snuggled up to her own dog. I have absolutely no hesitation recommending Cally Wags and Harry is already booked in for his next stay".
"Our much loved Annie, had a wonderful time at Cally Wags whilst we visited Sons in Australia. She thoroughly enjoyed her outings with new furry friends whom we are sure she still misses. Thank you Toni for the exceptional love and care you and Phil gave to her. We would thoroughly recommend Cally Wags to any one that wants a home from home."
"I feel great knowing he has such a good time and that you both care about him so much. Thanks so much all of you for making Ernie welcome in your home"
"Archie had a home from home experience, he really liked being cared for within a home environment, he had a lovely time with Calle and lots of great walks. He really liked the little treats baked by Calle's mum and enjoyed his little gift box. His care was fantastic and full of new adventures."
"We use Cally Wags regularly for Sasha and we have no hesitations in leaving her as we know that she will be well exercised and very happy to the point that she does not want to come home. When we do get her home, we are convinced that she sulks!"
"Toni is caring, considerate and puts my dogs best interests first. We used Toni for walkies service and home boarding for our first holiday since we have had Daisy. I didn't give her a second thought or concern whilst were were away. I trust Toni 100% and wouldn't have anyone else looking after my furry baby! No ideas for improvements."
"The home boarding service you provide is excellent. You obviously treat the dogs as if they were your own, this was evident when we picked up Oscar as he didn't want to come home. The fact that you don't have lots of dogs staying at the same time is testament that you put the welfare of the dogs before money. We also noticed a difference in Oscar's behaviour when he came home. This leads me to believe you spent time with Oscar training ."
"Just wanted to say what a privilege it is to have Toni looking after my dogs (and cats). When I returned to work for a couple of months I could rest assured that my animals were checked and fussed over. I cannot thank Toni enough for her patience with a terrified rescue dog and an old gsd who needed daily medication."
"Lily loves her walkies with Cally Wags, and particularly likes her rides in the 'Cally Wagon'. Lily appreciates the fact that Toni is kind and patient, and takes her to lots of interesting places to sniff out. We love Toni because she is also skilled in recognising what Lily needs on her walkies now she is getting older and makes sure she gets good exercise, and is safe. We've also used Cally Wags for Doggy Day Care for times when we're away from the house for a long day and Cally Wags holidays. Lily always settles in a treat with Toni which gives us such peace of mind. We're so glad to have found Cally Wags!"
“Being recently introduced to Cally Wags, we are more than happy with the kind, reliable service both from the weekday walks to the home from home holiday care our big furry boy had. We were really pleased with the updates regarding him settling in, and even a few snaps of his time there. Nothing was too much trouble, we can’t praise enough and will continue to use them.”
"An excellent service. Fred loves his daily walks and is always excited to see Toni and his other furry friends. I love the notes left on a daily basis and the way in which Fred is referred to is brilliant. I like the fact Fred has the opportunity to interact with other dogs. Toni is brilliant with Fred and has a very gentle and caring approach and very flexible and helpful when arrangements change. Fred has had day care at Cally Wags on a number of occasions and has returned relaxed and chilled and in fact missed Cally which was very sweet. The Cally Wags treats are a great touch and Fred loves them. To summarise; a great service worth every penny, I wouldn't change anything and I would definitely recommend your service to my friends and colleagues."
"I am very pleased with the way Dizzy reacts to Toni. She in turn fusses and talks to him. I think Dizzy is calmer than he was, still needs more training but I think that will come. I cannot see any problem at all and I hope Toni will be able to continue taking Dizzy out for his field runs."
"You did a great job looking after our baby, thank you. We all really appreciate it and feel at ease at the thought of leaving her again. She is looking forward to her next visit."
When our working life changed, we had concerns about the length of time Roxy would be home alone. We enjoy the walks but require a dog sitter to help break up her day and that is when we looked into dog sitting services. Toni knows exactly how to spend that time with Roxy and we have a very happy dog! Trusting someone with Roxy was extremely hard for us but we could not be happier. Toni clearly loves animals and her professional approach puts us at ease. We highly recommend Cally Wags pets services."